Benchmark Email and visual communications platform Canva aim to help marketers of all skill levels create emails without the need for coding or graphic design expertise.

AI is now equal with email automation at smaller companies, Pipedrive reports.

Gmail users can now use Gemini to summarize email threads, suggest responses, ask questions and find information. Email threads can be analyzed in Gmail and its mobile app.

There are differences when it comes to how consumers and small businesses view and use email and AI, SimpleTexting reports.

Most companies are not applying customer lifetime value to their strategy, Zeta and Forrester report.

MessageGears has added 250 endpoints to its engagement platform.

Backstroke, a new company devoted to generative AI, has a large data set and advanced algorithms and seeks to improve email, SMS, mobile push, and customer marketing for B2C brands.

The automated Birdseye system requires no manual intervention, the company says.

AI will turn personalization from reactive to predictive, Twilio reports.

Microsoft is toughening up its Outlook security requirements to prevent hackers from accessing email accounts. Basic passwords and user names will no longer get consumers into their accounts.