The series "Travelers," now on Netflix, shows us how to go beyond mere data when trying to understand our customers or prospects.

When robots set a timer for your pie's baking time, they're charming. When they start bugging you about buying expensive printer ink cartridges, they cross the line.

Most of the commentators on AI take great pains to say they know it isn't a thinking, feeling creature talking to them. But that response misses some key points.

A consistent message I've heard over the past few weeks at industry conferences: It's in our hands whether or not the advertising industry returns to growth.

There are a bunch of agencies, platforms and marketplaces dedicated to enabling product placement as this entire category begins to take off.

Good: We may be able to predict extreme catastrophic events like earthquakes and pandemics through machine learning and neural networks.

"A lot of white people have been terrified, and there's profit in the terror -- algorithmic profit from these networks that don't care about the content," said Baratunde Thurston.

Many different brands took the No.1 spot of favorite Super Bowl ads, depending on who was doing the ranking. In the end, nobody loses! Yay!

Key complexity drivers include alternative currency testing disruption, and the growth of ad-supported streaming and CTV ads.

When I worked in an agency, there was a culture of excitement and dedication. How to maintain that when balancing work from anywhere?