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    Netflix needs to learn the lesson older TV companies always understood: how building repeatable behaviors among viewers could build long-term loyalty.
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    The agencies winning reviews right now aren't necessarily the ones with the best individual talent, but those that have built the right stack for your needs.
  • The Joy Of Truly Playing
    Playing is ridiculous, especially if you're an adult. Still, it's a real-life sandbox where we learn how to be better people:
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    Each morning I wake to a series of pleasant emails from Joe, Sally, or Fred, each of them "checking in" or "following up."
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    Unless your brand's a certified World Cup partner, it appears you're sitting this month out, while the ones involved are your standard big spenders.
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