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Best Buy Revamps to Focus on Services

  • Fortune, Wednesday, July 15, 2015 11:37 AM

The Internet of things is here, and both Best Buy and Flextronics are trying to adapt to this shift, their CEOs said onstage at Fortune’s Brainstorm Tech event in Aspen on Monday. Hubert Joly, Chairman and CEO of Best Buy, is taking a page from IBM and emphasizing services instead of just retail sales. He offered examples of the Internet of things invading consumers’ homes in the form of streaming media on televisions and over connected speakers such as Sonos systems. Connected alarms and home automation also ranked high on his list.

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