Department store chain Barneys New York is furthering its omnichannel capabilities through the use of integrated iBeacon technology and a personalization platform. Powered by RichRelevance’s
Relevance Cloud, Barneys is emphasising its dedication to creating an in-store experience enhanced by digital touchpoints. The initiative has created a first-of-its-kind digital customer experience at
Barneys’ recently opened downtown flagship in Manhattan’s Chelsea neighborhood.
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