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One In 10 Broadband Customers Changed Providers Last Year
- Dslreports, Wednesday, May 4, 2016 4:38 PM
Only one in three people with broadband service would recommend their provider to another person, according to an Incognito Software Systems study. Despite this lack of enthusiasm, only one in 10 customers have changed providers in the last year. That figure may reflect a lack of options, according to DSLReports. "Recent FCC data suggests that two third of American homes lack access to more than one ISP capable of delivering 25 Mbps broadband," DSLReports writes.
