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Google Fiber Now Says Subscriber Disputes Must Go To Arbitration

Google Fiber has updated its terms of service to mandate that consumers take disputes with the company to arbitration, as opposed to court. "The biggest problem with binding arbitration is because the arbitrator is employed by the ISP, they'll rule for their employer the majority of the time," writes DSLReports. "In the credit card sector, for example, companies that require users engage in binding arbitration win 95% of the time."

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