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Container Store Using Voice-Controlled Wearables

The Container Store is deploying voice-controlled wearables to streamline operations, heighten customer service and improve efficiency for its 3,000 store associates. Following a successful pilot program, Theatro's wearable solution will be live in 70 of the retailer's 80 stores by July 2016, and the remainder will be online by year's end. “At The Container Store, we are constantly looking for innovative solutions to not only enhance our customers’ experience, but also help our employees work even more efficiently,” said John Thrailkill, EVP of IT & business development for The Container Store. “Theatro’ s service is an intuitive, hands-free solution that lets us deliver immediate and superior service while seamlessly accessing critical information to help us better serve the customer. 

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