Robots will replace humans and cash won’t be accepted at a soon-to-open Shake Shack in the East Village. Customers will place orders via an app and at touch-screen kiosks inside the
restaurant, which is scheduled to open an Astor Place branch later this month. Workers dubbed “hospitality champs” will guide diners through possible tech glitches as they place orders at
the kiosks, which only accept credit cards.
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