- Social Media: The New Customer Service Portal For Every Brand
Online Media Daily, Susan Marshall - Tuesday, March 5, 2013
As marketers, we know that it's easier to keep a customer th ...
- Teaching Old Dogs Seven New Tricks
Engage:Teens, Susan Marshall - Thursday, June 10, 2010
What email can learn from social when talking to teens. ...
- Bah Humbug!
Engage:Millennials, Susan Marshall - Friday, December 4, 2009
'Tis the season to remember: Be nice. Be friendly. Talk to ea ...
- Questions Reveal Much About Favorite Brands
Engage:Teens, Susan Marshall - Thursday, November 19, 2009
This is the "public generation," and they want their intentions known. Wh ...
- Text To Me
Engage:Teens, Susan Marshall - Thursday, October 1, 2009
In fact, the best way for advertisers to engage this demographic ...
- Seize The Mobile Opportunity
Engage:Teens, Susan Marshall - Thursday, September 10, 2009
As a marketer you have a lot of questions about teens; th ...
- 5 SMS (Text Messaging) Advertising Myths
Online Media Daily, Susan Marshall - Thursday, August 13, 2009
I'm Too Sexy for SMS -- give me an iPhone Application! Pho ...