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Regardless of your point of view on these metrics, the bigger question is whether viewership is all that really matters when it comes to Netflix. Satisfaction - the core of any brand loyalty - can be swayed by a host of factors, and all are relevant to Netflix.
The "problem" of understanding how many people watch Netflix programs and who they are has nearly been solved. Satisfaction -- the core of any brand loyalty -- can be swayed by a host of factors, and all are relevant to Netflix.
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