Harriet Green
Member since December 2017Contact Harriet- General Manager, IBM Watson Customer Engagement, IoT & Education IBM
- Twitter: @HarrietGreen1
- SE19PZ GBR
Harriet Green OBE is a global executive who has led business transformations on four continents, with a proven track record for developing and implementing strategies for profitable growth and increasing shareholder value in global technology, logistics, travel and consumer sectors. Harriet received her OBE for services to electronics in 2010. At IBM, Harriet is helping to usher in a new era of cognitive business, working with clients to unlock value in new insights from the massive amount of data they generate each day. In 2017, Harriet made the top ten in the Financial Times and HERoes Champions of Women in Business and was named Fast Company’s 100 Most Creative People in Business. In 2016, she was inducted into the Women in Technology Hall of Fame.
- It's Not An Apocalypse, It's An Opportunity in
AI & IoT Daily on
12/11/2017
Niche brands thriving on social media are taking customers from incumbent retailers, leaving behind a widespread carnage of brick-and-mortar stores. Physical stores have been seeing a steady shift in
sales from in-store to online since 2000. While the volatile state of retail is a well-known reality, the tale of a retail apocalypse is simply untrue. Overall sales, both in-stores and online, are
actually on the rise. Simply put--the industry is not dying; it's transforming, which presents an exciting opportunity for retailers to create new interactive experiences, build relationships with new
customers and drive new revenue.