Rich is head of marketing at Upwork, where he leads the marketing and customer success teams. He oversees customer growth and acquisition, communications, product marketing, demand generation, customer success and partnerships. Prior to joining Upwork, he led marketing and business development at Posterous through its acquisition by Twitter, and previously held senior marketing positions at Yahoo!, Attributor, Homestead, Segasoft, and Del Monte Foods. Rich holds an MBA from the Haas School of Business and a BS in Marketing and Finance from UC Berkeley.