Chuck Densinger is co-founder and COO of Elicit, an award-winning consultancy that helps companies transform the way they use customer and employee insight. He is a bit of a polymath, with wide-ranging interests that include business strategy, technology strategy, advanced analytics, musicology and composition, and gourmet cooking. He is a seasoned Fortune 100 senior executive (Target, Best Buy, and IBM) and entrepreneur, with deep B2C/retail experience and functional experience in analytics, strategy, IT, marketing, finance, and operations. Chuck is co-author of "Geek Nerd Suit: Breaking Down Walls, Unifying Teams, and Creating Cutting-Edge Customer Centricity" (http://geeknerdsuit.com). He holds an MBA from the University of Minnesota - Carlson School of Management.