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Nick Chasinov is the founder and CEO of Teknicks, one of only six agencies in the United States accredited as a Google Certified Marketing Platform Partner in Google Analytics, Tag Manager, and Surveys, as well as a Google Ads Premier Partner.
While agencies should prioritize customer service, it's time for leaders to recognize when a client isn't a good fit. This approach doesn't cast clients as enemies - it places an emphasis on forming long-term partnerships.
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