Diane KengMember since May 2022Contact Diane
Diane Keng is the CEO and co-founder of Breinify, an AI and predictive personalization engine that helps brands curate dynamic, meaningful experiences for their consumers at scale. Diane is on Forbes’ 30 Under 30 for enterprise technology and has been featured in The Wall Street Journal, HuffPost, TechCrunch, OZY, and Inc. Magazine.
Articles by Diane All articles by Diane
- The Problem With Traditional Consumer Segmentation And How To Fix It in
McKinsey & Company's "Next in Personalization 2021 Report" found that more than 70% of consumers expect personalized interactions from brands. What's more, 76% of consumers reported feeling frustrated when companies don't provide those interactions.