The Social Graf
by Erik Sass, Staff Writer
For all its huge popularity, Facebook doesn't seem to be particularly well-liked by its own users, according to the latest figures from the American Customer Satisfaction Index E-Business Report,
which … Read the whole story
by Laurie Sullivan
Consumers are dissatisfied with online businesses. Overall, satisfaction for search engines, social media and new and information sites fell 1.6% to 74.2 on the … Read the whole story
by Gavin O'Malley
Firming up its social strategy, Meredith Xcelerated Marketing has officially named Jack Macleod as SVP and general manager of its Social Practice. Meredith Corp.'s … Read the whole story
by Aaron Baar
Via a "FunCruiser" that will be making stops all over the country in the coming weeks, Samsung will look to link its media players … Read the whole story
by Wendy Davis
A federal judge has slammed the door shut on two LinkedIn users who attempted to sue the social networking service for "leaking" data about … Read the whole story
COMMENTARY
by Mark Walsh
Mobile shopping continued to climb in the second quarter, while retail sales via social media dropped according to a new report from IBM. The … Read the whole story
COMMENTARY
by Jack Loechner, Staff Writer
According to Yesmail Interactive, many social media and email campaigns do not match up with consumers' patterns for when and how they engage with … Read the whole story
COMMENTARY
by Amy Corr, Staff Writer
If you were to tweet a message into space, what would you say? I'd want to riff off "The X-Files'" famous tagline: "The truth … Read the whole story
COMMENTARY
by David Berkowitz
"Social discovery" is one of the hotter buzzwords these days, referring to how people can tap friends' implicit and explicit recommendations to experience something … Read the whole story
COMMENTARY
by Daisy Whitney, Op-Ed Contributor
Digital advertising venues offer a plethora of data for marketers to mine, but there's still not enough to prove ROI, including for online video. … Read the whole story