Once heralded as the future of customer service, social media has mostly failed to deliver on these bold promises, according to a new survey conducted by NICE Systems and the … Read the whole story
Chanel kicked off March with a 76% increase in engagement. The promotion of the Chanel Spring Summer 2016 collection contributed to 300,000 Instagram post … Read the whole story
Facing off against Snapchat, Twitter's Periscope and other streaming services, Facebook is going crazy for live video. In January, it expanded the ability to … Read the whole story
Snapchat is set to become the biggest battleground for marketers looking to reach young consumers. The key for Snapchat's users is the platform's intimacy, … Read the whole story