A study of Spanish social media users by The Cocktail Analysis and Arena Media, found that certain brand categories are prevalent on some social platforms but not others. Read the whole story
LiveWorld is piloting the next generation of social tools that will move customer service from streams on Facebook, Twitter and other social sites to … Read the whole story
Nike tracked a 394% increase in engagement after introducing some of the brand's latest innovative products on their Instagram channel. Nike collected 730,000 Instagram … Read the whole story
Making it easier for users to go back and forth between TweetDeck's desktop app and Web site, Twitter is no longer requiring that they … Read the whole story
The millennial generation grew up with headphones on their ears and smartphones in their hands, and are often found with content from both devices … Read the whole story
Misguided though they are, plenty of Instagram users are pissed about the company's plans to begin arranging posts by algorithmic order. Read the whole story