- Achieving The Best Customer 'Perception Of Value'
MarketingTools: CRM, Gavin Finn - Tuesday, September 28, 2010
By emphasizing what helps people solve their problems, marketers not only captu ...
- Apple Kills In Customer Satisfaction
Around the Net In Online Marketing, Gavin O'Malley - Tuesday, September 21, 2010
For the seventh consecutive year, Apple has bested all rivals in t ...
- Not Another Annoying Customer Survey!
MarketingTools: CRM, D. Daniel Ziv - Tuesday, September 21, 2010
Explore seven pitfalls to avoid, along with tips and best practices th ...
- Customer Lifetime Value
MarketingTools: CRM, Chad Little - Tuesday, September 14, 2010
We need to focus our attention on metrics that bring the long-te ...