Siri Gets Snarky: Opening Salvo In The War Of The Virtual Assistants?
The mobile virtual assistants may start backbiting on devices in all the ways their public executives cannot. First noted by The Verge yesterday and then pursued by Apple Insider, Apple's Siri has started making snarky comments about Google Glass.
Yes, I know. They never really liked each other to begin with. I understand it predated their respective appearances on iPhone and Google Glass. It may be something rooted in a common speech recognition algorithm somewhere. Who knows what resentments and personal histories virtual assistants carry with them.
But just try addressing Siri with the common wake-up command for Google’s wearable gadget: “okay Glass.”
Siri gets her some serious tude.
“I'm not Glass. And I am just fine with that,” she spat back at me.
After a few more go-rounds she tried to make light of the mistaken identity. “Stop trying to strap me to your forehead. It won’t work,” she chortled. And “Just so you know, I don’t do anything when you blink at me.”
But then things get a bit more serious if you don’t let up. “I think Glass is half empty.” “Glass, I think you’ve got the wrong assistant.”
Yeah, we hit a nerve there. Siri was the tech innovation that became iconic of voice recognition. Now she is not alone in the market, and apparently a little miffed about it.
This could represent a whole new stage in aggressive marketing tactics. As consumer electronics gain voices, speech recognition, and increasingly complex algorithms, they cannot only start talking to one another but at one another and about one another. The idea of having virtual representatives of brands duking it out in ways that human executives cannot do publicly turns these virtual assistants into the ventriloquist dummies of the 21st century. From the days of Edgar Bergen’s Charlie McCarthy, we have had virtual mouthpieces for our inner selves represented on stage. The “dummy” was always more honest and merciless then his human controller. But it was the phony phoniness of the dynamic that somehow allowed the dummy to cross the line that a human could not.
If there is one great thing that mobile technology could confirm on the human race, it is a wisecracking and snarky virtual assistant who speaks truth to power and our own timidity. What the world needs -- what we need -- are virtual assistants that tell us what we really need to hear.