• Affluents And The Bourbon Boom
    If you haven't noticed, there's a boom in American whiskey right now. Led by bourbon, the category has grown 40% in the past decade, with revenue growth of 47% to $2.7 billion in 2014. The International Wine and Spirits Review forecasts 20% growth in the next five years. Supply can hardly keep up with demand, leading to shortages of the amber liquid in top markets across the country. And it's the favorite way for pop culture heavyweights to booze up, from Don Draper on "Mad Men" to Frank Underwood on "House of Cards" to Raylin Givins on "Justified." Like vodka ...
  • The Idle Rich Aren't Really So Idle After All ... And, Yes, Money Can Buy Happiness
    When marketers to affluent Americans think about how to reach and potentially communicate their messages to millionaires in ways beyond the traditional and beyond today's many digital media channels, they need to realize that millionaires are really different from mainstream consumers. Also, not surprisingly, the millionaire generations differ materially from one another.
  • Yes, Luxury Brands, You Can Survive The Holidays Without A Discount
    We just made it through a record-breaking Black Friday and Cyber Monday, but that's just the beginning. It's that time of year when retailers across the country go into hyper-sales mode to push brands in front of shoppers with open wallets. When consumers are conditioned to expect discounts and deals, we've got to look at how luxury brands stay authentic when taking on the holiday shopping season. While 2016 may not be particularly different than years past, there's something refreshing about luxury brands that keep discounts off the table, staying true to an original brand, and innovating their approach to ...
  • Customer Collaboration, Involvement In Complex, Luxury Markets. Is It Possible?
    The first thing a lot of people think about when they hear about customer collaboration and co-creation is, "That's great. But I work in a very complex industry. There's no way this will ever work for me." However, Harley-Davidson, BMW and Ducati have all found success in running customer collaboration programs. Personal transportation is a lifestyle-intensive market segment in the same way that clothing, cosmetics or electronics are. They help people define who they are and show that to the world around them. What we can learn from these leading companies can be extrapolated to other luxury goods industries to ...
  • The Evolving Holiday Wish List: How High-End Brands Have Crept To The Top
    I was talking to a friend the other day about her daughter's holiday wish list. A nice young girl from a nice family, not ostentatious at all. And yet, there at the top of her list were items from high-end brands like Lululemon, Michael Kors, David Yurman. Standard brands we associate with young, teenage girls, right? Wrong.
  • How Planning For Attribution Sets Up Holiday Season Success
    The fourth quarter is always the busiest time for consumer marketers. They spend more on media and, in theory, they drive more money through increased holiday sales. This may result in high ROI, but in today's fractured media landscape, a marketer needs to go much further to better understand how each channel affected the affluent consumer's path to conversion. There's no better time to remember that proper marketing analysis requires an attribution strategy, and marketers who want to do attribution correctly need to get involved early in the process, building their quarterly strategies with robust post-campaign attribution in mind.
  • The Generation Gaps When Communicating with Millionaires
    This month's column builds upon last month's column, "If You Think All Millionaires Are The Same, Think Again," and delivers our current insights about how millionaires differ from the average American in the way they communicate with other consumers and how they view and hear marketers' messages and advertising. The wealthy, defined for this column as America's millionaires with personal liquid assets of $1 million or more, differ from the average American, and they differ from each other as well, especially when you look at them across generations.
  • Millennial Trends & The Jewelry Industry: Three Top Corporate Anthropology Tips To Navigate The Future
    In case you haven't noticed, the times they are a-changin', wreaking havoc on many businesses. In particular, the jewelry industry is being hit especially hard. To help jewelers find ways to adapt to these changes, we met with several of them from across the U.S. recently to discuss strategy.
  • Brand Coherence Is The Key To Sustainable Relationships
    In the past 10 years, new forms of digital media have empowered brands more than ever to build two-way relationships with their clients and fans. When people talk about their favorite brands, products and services, it can often sound like they're reminiscing about an old friend, or describing a family member. Brands, especially those in the luxury sector, need to realize this and begin envisioning the relationships they build with their clients as social, and not only commercial. What does this mean for brands today?
  • HENRYs Represent A Starting Point, Not A Target Affluent Audience
    Recently, the concept of the HENRY - High Earner, Not Rich Yet - has become very popular with marketers, especially those looking for audiences with the potential for high discretionary spending. Advertisers looking to reach consumers on their way toward affluence have likely viewed this audience as the perfect target for their advertising campaigns. In some respects, they'd be correct, as HENRYs represent consumers who likely meet many of the qualifications for affluence.
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