• How To Connect With Baby Boomer Women, Part I
    In a recent "Marketing Daily" commentary, "Advertising's Gender Problem: Some Brands Are Starting To Get It," author Jean Freeman writes, "But here is another sad reality about advertising today: Women control an estimated 85% of purchasing decisions in this country, yet over 91% of them feel like advertisers don't understand them. Recently, the objectification of women in advertising reached a critical mass with the launch of the #WomenNotObjects movement. 'Women' have become the latest buzzword in the ad world, with more focus on the problems and not on the positive examples or solutions."
  • Is Identity Theft Scarier Than Burglary And Murder?
    What crimes do Americans fear the most? Not burglary, murder or even terrorism. Most of us are afraid of something that we invite into our homes and lives on a daily basis. According to a 2015 Gallup poll, the most feared crime in America is having your credit card information stolen at stores (69% of us fear it most) and the second-most-feared crime is having your computer or smartphone hacked (62%). Tech crimes and scams rank far above other feared crimes, such as having your home burglarized when you aren't there (45%) or having your car stolen or broken into ...
  • Midlife Is Having A 'Moment'
    And I think it is important to understand why. No less than ten new books have been published in the last 18 months on the subject of how to find purpose, careers, re-imagine your late life years, and most recently disrupting the idea of aging. Everyone from television personality Jane Pauley to aging guru Dr. Bill Thomas has weighed in how to live a fuller, more connected life.
  • Women 45+: Worth Targeting In EVERY Category
    As in other categories, these women are routinely ignored or taken for granted. While people who read this column know that Boomers and Gen X consumers are worth targeting, you may not realize that they are worth targeting not just for age-related products and services but for all products, including housewares.
  • From The Primaries To Hollywood, Ageism Takes A Well-Deserved Hit
    In the '60s, there was a popular saying among the Baby Boomer generation, "Don't trust anyone over 30." It's a sentiment not widely shared by Millennials, as evidenced by their engagement in the presidential election process.
  • Experiential Segmentation: Allowing Boomers To Personally Define Value
    Greater individuation brought into the marketplace by Baby Boomers lessens the usefulness of traditional customer segmentation for reasons of simple economics. The greater the degree of individuation (the older we get, the less alike we become), the smaller the sub-groups; the smaller the sub-groups, the less cost-effective it is to tailor marketing programs to such groups.
  • Boomer Hearts Shouldn't Get All The Marketing Love
    Stroll down the cereal aisle in any supermarket, and you'll practically see flashing neon signs touting heart-healthy benefits, from starbursts to taglines. In case you missed the message, one cereal even forms the shape of a heart that dominates the front of the box.
  • Advertisers Need To Move Beyond Static Data To Reach Boomers
    Today, in a world where everyone talks about breaking down silos, data is still bought, sold and analyzed in a fragmented fashion. Data-driven technology enables advertisers and marketers to target with greater granularity than ever before more viable customers, using virtually unlimited optimization methods.
  • For Authenticity, Drop The Ads And Find The Influencers
    I just saw a commercial from a financial institution that used a familiar technique - the "real person" story rather than featuring actors or paid celebrities. This approach has been in fashion and was effective for a while, but once you've seen it for the 67th time, it starts to lose some punch. Financial, healthcare and politics are the usual suspects. They find real customers to tell their heartfelt and/or inspiring story and how the advertiser made it all possible. The desired message: "If we care this much about a random stranger, imagine what we can do for you." These ...
  • Do You Ever Wonder Why Baby Boomers Are Not Loyal To Your Brand?
    Companies, often encouraged by legal counsel, regularly resist expressing vulnerability, sometimes at great expense. A classic example took place in the early 1980. The Audi 5000 was reported to accelerate spontaneously from a stand-still without driver involvement. Audi responded with not even a token amount of compassion and vulnerability. It said simply that drivers were at fault.
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