Connected Thinking
by Chuck Martin, Staff Writer
Retailers appear to be warming to artificial intelligence and virtual reality. There's a coming convergence of AI with traditional customer service, which is on track to completely change the
shopping … Read the whole story
by Chase Martin
Virtual reality may have another place in retail, as the world's largest retailer plans to use it for employee training. Walmart recently tested VR … Read the whole story
by Jess Nelson
Astro expanded its AI-powered bot to Slack on Tuesday, merging the communications channel with email. Read the whole story
COMMENTARY
by Laurie Sullivan, Staff Writer
Amazon Music, OUTFRONT Media, and Rapport on Wednesday unveiled a 79-foot-tall Amazon Echo replica in New York City's Times Square -- part of Amazon … Read the whole story
by Gavin O'Malley
Some 63% of smartphone users operate their devices at least one every 30 minutes. More startling still, 22% of users now check out their … Read the whole story