The machines are coming, and more businesses plan to tap them in hopes of improving customer experiences. Customer experience improvements are part of the digital transformations underway in many businesses … Read the whole story
"I think artificial intelligence has a marketing problem. I think if we called it augmented intelligence, it would not be nearly as daunting," Ford's … Read the whole story
The "Marketing Word of the Year" for 2017 is actually an acronym: AI. That's the word from the Association of National Advertisers, which just … Read the whole story