Connected Thinking
by Chuck Martin, Staff Writer
Smart speakers have come out of nowhere. Two years ago, fewer than 1% of the U.S. population had access to smart speakers. Today, it's 20%, according to a new report. Read the whole story
by Chuck Martin
Nordstrom has acquired two retail technology companies, one to bolster the company's efforts in artificial intelligence and the other to assist store employees. The … Read the whole story
by Chuck Martin
Waymo and its parent Google are taking their self-driving trucks to Georgia. The trucks have been undergoing road tests in California and Arizona and … Read the whole story
COMMENTARY
by Sean Hargrave, Staff Writer
That's what the latest research is saying. Keep your cackle, just turn up the boiler. Read the whole story
COMMENTARY
by Sean Brady
The key is to not lose focus on the luxury industry's most venerable pillar: customer service. Read the whole story
COMMENTARY
by Alistair Wyse, Columnist
We all know that many of the major marketing initiatives at big companies are about deploying technology. Here are six concepts that guide how … Read the whole story