A quarter of customer service and support operations will include virtual customer assistant or chatbot technology within two years, according to Gartner -- an increase from just 2% last year. Read the whole story
ESPN has agreed to use the Veritone artificial intelligence platform to capture, monitor and measure ESPN's sports talk programming and live coverage. The AI … Read the whole story
Mobile World Congress 2018 has wrapped, and 5G was everywhere, at least on the show floor. But it's not alone. Another equally red-hot topic … Read the whole story
Amazon's pilot convenience store directs shoppers through an electronic glass gate activated by the store's app on their smart phones. When you walk out, … Read the whole story
The studio draws on Tapjoy's mobile gaming and advertising expertise to develop custom-branded, contextually relevant rich media ads, playables and interactive end cards for … Read the whole story
The growth of pi for some brands is easier to understand: Pieology, for example, became the first company to break into the top 20 … Read the whole story