Connected Thinking
by Chuck Martin, Staff Writer
South Korea's largest telecom company, KT Corp., is pioneering artificial technology for hotel room use and plans to open three more AI-assisted room services by 2022. Read the whole story
by Chuck Martin
While chatbots and voice assistants are gradually being adopted by consumers, 65% of shoppers in the U.S. and Europe say they either are either … Read the whole story
by P.J. Bednarski
Hippo Insurance created the app mainly to get people thinking about home insurance and to get them thinking about more valid home security systems. Read the whole story
COMMENTARY
by Ray Schultz, Columnist
The Facebook-Cambridge Analytica scandal has increased consumer wariness about data in the UK and Ireland. Read the whole story
COMMENTARY
by Catherine Flint, Op-Ed Contributor
Brands looking to reach consumers during cultural moments, such as live broadcasts of major sporting events, must be thinking beyond the big screen in … Read the whole story