Marriott International claims guest demand for newspapers has dropped about 25% and it will become the first major hotel chain to stop automatic newspaper delivery to guest rooms.
The hotel is shifting to a new system based on customer preference. Marriott Rewards members can put in standing requests to receive their preferred newspaper automatically at the chain's 2,500 U.S.
hotels. Non-members will be asked if they/want a paper at check-in. The choice will be USA Today, The Wall Street Journal or the local paper. Cutting automatic delivery is expected to
cut total distribution by about 50,000 daily copies.