Before making her purchase, she checks competitors' prices to ensure that she's getting the best value. On her way back to the car, she receives a text message from her favorite boutique letting her know that they're having an exclusive sale and decides that moms deserve to treat themselves every now and then. She quickly spreads word on Facebook so all of her friends can treat themselves, too.
Is Mom getting your message on her smartphone?
These practical, real-world applications represent the tip of the iceberg for smartphone holiday shopping potential. People are increasingly turning to mobile solutions during holiday shopping, and mothers, a key demographic, are rarely targeted specifically.
Far from a fad, savvy smartphone shopping is a growing trend. More and more, moms are augmenting their shopping experience -- a recent Millennial Media report indicated that in 2010 32% of moms own a smartphone versus 20% in 2009. Likewise, 32% of moms reported using their mobile Internet at least once a week in 2010 versus 20% in 2009. Both instances show an increase of 60% in usage by moms, and these numbers will continue to climb this holiday season and into 2011.
Moms are often the household's key decision maker. Once slow to adopt new technologies, they have been quick to embrace smartphones. During the holiday season, mothers are increasingly utilizing their mobile devices -- locating stores, researching products, comparing prices, seeking out special offers and coupons, checking product availability, streaming multi-media, playing games or simply killing time in line checking Facebook and Twitter. Every one of these activities represents a chance for brands to reach out and grab the attention of these influencers.
It's not too late
Even if your brand hasn't made targeting moms a part of your long-term strategy, there are some simple guidelines you can follow that will help you begin engaging with moms faster than you can say "Kris Kringle":
Even as little as a decade ago, it would have been difficult to anticipate today's smartphone culture. Phones carry people's lives inside them. Beyond contact lists and a means to reach out to family and friends, smartphones provide consumers with an ever-present window into the digital world. For busy, multi-tasking moms, the smartphone functions as a primary tool for keeping her life in order. Companies that can help her will be embraced; all others will be marked as spam.