In the Mom market, the thought leader, trend setter and influencer is the Alpha Mom. She is the one who seeks out new products, information and services, has an extended social network and a willingness to share information.
Think Like One
If you want to catch an Alpha Mom you have to think like she does: She uses all available informational resources to stay at the top of her game. She is tech savvy, an early adopter and is honest and communicative in her reviews. She readily trumpets finds or flops without encouragement from marketers and PR people. She wants to be the first to champion a brand, product or service she believes in or the first to openly criticize a brand, product or service she deems unworthy.
An Alpha Mom knows that to remain an influencer, she needs good, credible content and reliable information. To get both, she proactively devours research, including information found through traditional searches, blogs and wikis from the media she chooses. She doesn't spend time watching TV or leafing though magazine ads, which only allow for one-way communications and ads. Instead, she actively indulges in social media which has, consequently, given her the power of instantly recommending (or not) any brand, product or service to her large circle of "friends" and followers. She answers requests for advice posted by others and she crafts tweets with shopping advice and sales opportunities.
Marketers can best reach Alpha Moms with authentic information that does not pressure her into making a decision or into writing a biased review. An Alpha Mom does not want to be sold or talked into an opinion. She wants to try a brand, product or service for herself and to form her own judgments.
Here's an eight-point plan for finding and getting through to an Alpha Mom. The overriding theme is credible content, told well.
1. Tell her the truth.
2. Tell her quickly. She is always busy.
3. Tell her where she will listen: her phone, her iPad, Facebook, mom blogs and the like.
4. Don't forget print. It's content-rich and still relevant in the Alpha Mom's world.
5. Highlight the benefits for her and her family.
6. Make that benefit worthwhile and measurable - as well as simple to digest.
7. Deliver on your offer in a tangible way.
8. Ask for her feedback; a conversation is always better than a monologue.
The value of a conversation with an Alpha Mom should not be underestimated. Her feedback will make your product or service better, easier to sell and more beneficial to more consumers. She will help you zero in on what's best for your target audience (she is, after all, one of its leaders) and will ultimately help you sell.
So give an Alpha Mom your best content and offers. She can't wait to tell her friends.