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Texting Takes Voice To The Cleaners

  • USA Today, Tuesday, September 4, 2012 1:53 PM

These days, it looks like the only thing consumers like doing less that leaving voicemails, is listening to them. In data prepared for USA Today, Web phone company Vonage says the number of voicemail messages left on user accounts was down 8% from July 2011 through 2012, while retrieved voice mail fell 14% during the same period. “With the rise of texting, instant chat and transcription apps, more people are ditching the venerable tool that once revolutionized the telephone business.”

 

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