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Wheels Come Off Ecommerce Industry

Despite record-breaking ecommerce sales numbers, 2013 could go down as a very bad year for the industry. Why? “After years of preaching the convenience and reliability of online shopping … retailers may have been too successful at spreading the message this year, contributing to the volume of holiday orders that overwhelmed delivery services like U.P.S. and FedEx,” The New York Times reports.

Read the whole story at The New York Times »

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