Around the Net
Social Media Monitoring Crucial For SMBs
- Red Rocket Media, Sunday, August 11, 2013 2:05 PM
A new study has proved once again that good customer service is crucial to the running of small businesses, reportsfreshbusinessthinking.com. One way that small companies could guarantee that all queries are answered would be to have someone monitor their social media news feeds at all times, or at least be clear as to when there would be someone around.
