Among the hundreds of thousands of pages of GM documents that have come to light as part of the investigations into the maker’s recall, one includes a list of 69 words and phrases
engineers have been told they cannot use. GM's recall of over 20 million vehicles worldwide in recent months, record fines and potential criminal charges means, among other things, a language
re-evaluation: “defects” and “problems” are, for example, “conditions” that “do not perform to design.”
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