Around the Net
McD's Lags In Customer Satisfaction, Still
- USA Today, Friday, June 20, 2014 10:43 AM
For the 20th year in a row, McDonald's ranks dead last in customer satisfaction in a national survey of patrons of 12 major fast-food chains by the American Customer Satisfaction Index. Papa John's and Pizza Hut tied for first place — where Papa John's has ranked for three consecutive years. Two other pizza chains, Domino's and Little Caesars, tied for third place.
