On Tuesday, a day after Chrysler Group finished dead last in Consumer Reports' quality ranking, the company's head of quality control Doug Betts stepped down to “pursue other
opportunities.” On Monday Chrysler, Dodge and Ram were at the bottom of Consumer Reports’ annual reliability rankings, and way below Chrysler Group’s own previous results. Betts will
be replaced by Mark Chernoby, who will head quality for FCA, and Matthew Liddane, who will lead quality in North America for Chrysler Group.
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