At Thursday’s Automotive News Retail Forum in San Francisco, panelists envisioned the future of the auto dealer. Rita Case, vice chairman of Rick Case Automotive Group, says her
Fort Lauderdale, Fla.-based dealership group is adding larger waiting areas, even restaurants. “When people come, they really want to buy today,” Case said. “So we’re building
our dealerships to have the inventory on site, and we’re building them in stories so all our inventory is inside.”
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