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Five Ways Grocery Chains Can Bring Customers Back

  • NPR, Tuesday, March 31, 2015 9:41 AM

Traditional grocers have lost 15% of share in the past 10 years to smaller markets, convenience stores, farmers markets and others. Phil Lempert, a consumer behavior analyst offers five ways to change that: a “groceraunt” setup where stores have tables, beer on tap, and food to stay; smaller stores; more services; catering to Millennials; and a wider range of options for getting food delivered. All are in detail at the jump.

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