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Car Shopping App Streamlined, Adds Texting is streamlining car shopping with an update to its mobile application that lets consumers use a smartphone’s native texting platform to send a message directly to a dealership representative. Besides providing an option to text questions to a live sales associate instead of communicating by phone or e-mail, the update also provides users with instant vehicle video and picture messages from the dealer’s lot. The feature points to the growth of place messaging, which allows people to interact with businesses through text just as they do with friends and family.

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