- Fortune, Tuesday, September 22, 2015 1:25 PM
Electrical giant Emerson, a pilot customer of the Internet of things cloud, is exploring the use of the service to contact customers who may have problems with their connected
thermostats. Instead of waiting for customers to call when something goes wrong, Salesforce’s cloud helps Emerson learn about their problems proactively so that it can lend a hand before the
phone rings.Read the whole story at Fortune »
