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More Automated Shopping Expected To Increase Competition For Customers

The Internet of Things (IoT) is one of the hottest topics in retail technology. While there has been a lot of talk about IoT’s status as a game-changer for retail, there has been less discussion on exactly how it will drive industry transformation. Here are three specific ways IoT will bring about a new era in retail operations. Automatic shopping: One of the biggest shifts IoT will spur in the retail landscape is a move toward automatic shopping. Appliance manufacturers are already beginning to release “smart” machines such as printers that can automatically place orders for ink when levels run low. In addition, “smart fridges” that notify consumers when perishables run out or expire, as well as connected devices that allow instant in-home ordering of specific products such as the Amazon Dash button, remove much of the conscious choice and thought from shopping.

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