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United Airlines Faces More Negative Press After Dog Death

A witness said a United Airlines flight attendant ordered a pet owner to put the dog in an overhead compartment before the plane took off. The dog’s death is the latest in a string of alarming customer service incidents for United, including an episode last year in which a passenger was dragged screaming off an overbooked flight at O’Hare International Airport in Chicago. Video of his rough treatment was shared widely online.

Read the whole story at The New York Times »

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