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Starbucks Coaches Employees How To Handle Schultz Reaction

Starbucks' “Barista Need-To-Know” memo includes instructions on how to handle the situation should any customers “share aggressive political opinions” regarding news that former CEO and chairman Howard Schultz is considering running for president as an independent. Employees are encouraged to respond with: “We respect everyone’s opinion. Our goal is simply to create a warm and welcoming space where we can all gather, as a community, over great coffee.”

Read the whole story at Huffington Post »

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