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Arby's Manager Fatally Shoots Customer

  • USA Today, Wednesday, March 27, 2019 5:47 PM
An Oklahoma Arby’s manager clearly didn’t subscribe to the “customer is always right” theory of customer service. She was arrested and charged with first-degree murder after an altercation in which the customer spit in her face. Desean Tallent, 25 was shot and killed by Deionna Young, also 25, after the two exchanged words. Besides the spitting, the customer also made threats against the manager. Arby’s is investigating the incident.

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