The following was previously published in an earlier edition of Marketing Insider:
As a creative director and designer, my role has always been to add emotion to a product and
business by building out its brand world: a fictional aesthetic of dreamy styles of living for businesses and consumers to aspire to, created with words, colors, scenarios, graphics, etc.
But
the past five years have seen a shift in the branding landscape -- a change accelerated by the pandemic. The aspirational lifestyle marketing approach is dying.
Don’t mourn it. It really
wasn't great. If I’m being completely honest, it was kind of mean, especially in categories that play off body image and financial position or fashion sense.
Aspirational lifestyle
marketing is essentially a negative psychological marketing tactic that may have finally run its course. Perhaps a more apt term would be "insecurity marketing." Perpetuating this notion of an easily
achieved ostentatious lifestyle was once merely douchey, but post-pandemic, it feels closer to Mr. Burns-level sadistic.
Aspirational lifestyle marketing was waning in its usefulness
thanks, in part, to the ease in which internet sleuths could find every unethical supply chain and icky corporate policies for aspirational brands, knowledge that was amplified on social media.
Only a short time ago, it seemed every brand wanted to be a lifestyle brand. Mundane purchases like a mattress or bottled water became choices that connoted some smart, urban lifestyle. Brand
marketers didn’t try to reflect on who customers were, but instead promoted a lifestyle their product was a part of.
The smartest brands today are replacing the negative of aspirational
lifestyle marketing with something that's substantive and positive. The term I’ve been hearing for it is “post demographic” or “post lifestyle”: meaning, if you do
something that is a value with your brand, you don't need to focus on a specific demographic. It works for everyone.
Some examples I’ve seen recently run across categories:
- Pyer Moss: This New York fashion house used the pandemic to host an open casting call for its fashion line, giving everyone an opportunity to start their modeling career. Its social media
is also a platform for social justice and corporate transparency.
- seed: A probiotics CPG brand turned its website and social media into a platform to teach customers about their
own biology. Its Instagram is basically a really well-designed textbook -- a smart play for a product in the unregulated wellness space.
- Ben and Jerry's: Despite being sold to
Unilever in 2000, the company’s branding is still decidedly progressive, with its social media very much focused on social justice. Compare that to Häagen Daz, which still pretends ice
cream is a luxury. It’s easy to see why Ben & Jerry’s is by far the best-selling ice cream brand in the U.S.
Aspirational marketing is dead. Now what? You’re
liberated to start thinking about what value your brand and its social media channels, resources and marketing can actually provide.