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Grubhub Free-Lunch Promo A Flub?

  • BuzzFeed, Wednesday, May 18, 2022 1:24 PM
Wednesday's Grubhub  promo appeared to bomb in NYC,  according to Buzzfeed, which reported that the free lunch offer, available during a three-hour window, left "restaurant workers stressed and customers hangry." Service workers said "they were 'exhausted' trying to keep up," with GrubHug "averaging 6,000 orders per minute" at some points during the promotion. Customers were "frustrated at the delays," and many canceled their orders. Still, MarketWatchreported that at least one restaurant owner was anticipating "getting plenty of new customers because of the promotion." And "Grubhub said it would assist customers who experienced any issues," issuing $15 credits.



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