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Taco Bell Grows Its Digital Biz

Taco Bell’s digital business grew by $1 billion for its first quarter, compared with the comparable quarter in 2022. The Yum brands unit experienced an 8-point improvement in its digital mix after launching delivery as a service through its mobile app.

“Our long-term aspiration is to get to 100% of transactions that are digitally enabled. I’m not sure how long it will take to get there, and it will take a lot of hard work, but in the long run, I think that’s where we should be,” Yum Brands CFO Turner said in an interview with Nation’s Restaurant News following the company’s earnings call this week.

Overall, Yum Brands’ first-quarter earnings fell short of analysts’ estimates, but the brand’s same-store sales increase of 8% bested most analysts’ estimates.

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CEO David Gibbs attributed the rise to value offerings and promotions, which won over consumers. “A strong set of commercial strategies that balance compelling value and crave-able distinctive products fueled our first-quarter sales momentum,” said Gibbs.

Gibbs specifically cited the Crispy Melt Taco and the Grilled Cheese Burrito, and acknowledged that $2 burritos and the Cravings Value Menu helped boost results. Gibbs said that digital sales are up about 60% year-over-year.

Analysts attributed those gains partially to Taco Bell’s launch of delivery as a service via its mobile app. There were other innovations as well, including Taco Lover’s Pass, a deal in which customers got a taco a day for 30 days for $10.

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