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McDonald's Plans Removal Of Self-Service Soft Drink Machines

McDonald's plans to eliminate its self-serve soft drink machines by 2032 at its U.S restaurants, the company said, explaining that the change will make the experience consistent for customers and crew across the chain. "For decades, McDonald’s let customers fill (and refill) their own drinks at its dining rooms," per CNN Business. "However, consumer behavior has changed since the pandemic, and the chain has experienced a surge in business through its drive-thru and delivery services, with fewer people choosing to eat in its dining rooms, reducing the need for the machines."



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