Gross e-mail delivery increased to 91.54 percent in the fourth quarter--from 90.75 in the previous quarter, according to a new report from e-mail service provider Lyris. The report found that users of
the 10 ISPs to deliver best were 21 percent more likely to receive their opt-in commercial mail than those who used one of the bottom 10 providers. Among the top 10 providers by delivery were
Earthlink.net with 99.35 percent of e-mails delivered, Yahoo.com with 99.28 percent, and Gmail.com, with 98.76 percent. First was PeoplePC.com, with 99.51 percent of e-mails delivered. Absent from the
top 10 were Microsoft's popular Hotmail.com service, and AOL, which recently said it would start offering ensured delivery to paying senders certified by e-mail authentication firm Goodmail.